Q1. Is Watersong a gated community?
Q2. We have never stayed in a villa
before. Why should we choose you rather than a hotel?
Our villa offers you a living area, kitchen and dining area in addition to a games room and en-suite bathrooms. The lowest nightly rate for our villa is
£92.14 per night and is cheaper than paying for several hotel rooms. With our villa you also get your own private screened pool with spa, which is open 24/7 and which you won't have to share with other hotel guests.
Also you won't need to worry about car parking either!
Q3. Can two families share?
Of course! Our house is ideal for two families wanting to take a holiday
together, or even three or four couples.
Q4. Are there any other facilities?
Yes, there is an elegant clubhouse that offers a cyber cafe, exercise room, arcade room, pool, spa, volleyball, tot lot and more!
Q5. Do I need to take my hairdryer?
No, we have four hairdryers, if you want to take your own feel free. Our own experience is that a UK hairdryer does not work in Florida!
Q6. Can you organise a welcome food package?
Absolutely, just let us know. In fact we can organise fresh flowers and champagne!
Q7. If we want to book your villa what happens next?
We recommend that you send us an e-mail or give us a call to make sure your weeks are available.
We will then hold your dates for seven days, in the mean time we will send you a booking form, once you have returned the booking form and your deposit we will then confirm your booking.
Q8. How much deposit is required?
We take a non-refundable deposit of £100.00 / $200 per week.
Q9. When do we pay the remainder of the balance?
We ask that you send the final balance 12 weeks prior to your travel dates; we will then send you all of our address details, directions, and useful hints and tips to make your stay in our home more enjoyable.
Q10. Can the pool be heated and how much does it cost?
Yes, we recommend pool heating between
October and April; you may have the pool heated and ready for action as you arrive. The price for heating the pool is
£120 per week in 2018 and £125 per week from 2019 onwards.
Q11. Is the temperature of the spa the same as the pool?
No, the temperature of the spa is higher than the pool but will only heat when pool heating is
Q12. Do we need to bring our own towels?
No, all towels for use in the villa are provided.
Q13. Do we need to bring our own beach towels?
Pool towels are provided for around the pool area but we would prefer if they were not removed from the villa. Guests may want to bring their own beach towels for days
out at the water parks and the beach.
Q14. Can we make free telephone calls from the house telephone?
Yes you can. The
telephone is free to use on all local, national and international calls to landlines only.
Calls to mobile/cell phones and premium rate numbers will be
charged as taken.