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Terms
and Conditions of Booking
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The signing of the Booking Form or receipt of cheque for deposit by the
party leader confirms the acceptance of the terms and conditions set out
and shall be binding on the person(s) booking and intending to occupy
the premises (or any subsequent amendments to this list).
No parties
of guests who are all under the age of 21 will be accepted.
No pets
accepted.
For the
comfort of guests our home is Non-Smoking,
including the patio area.
To ensure
comfort, security and peace of mind, our home is registered with the State
Authorities and is in full compliance with all relevant legislation.
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General
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Stays of 5 nights or less could incur an additional cleaning fee of
£50 sterling or $100 USD
The villa is available for occupation from 16.00 hours, local time.
Departure time is 10.00 AM unless otherwise agreed with our management
company or ourselves. Vacating after 10.00 AM may incur a charge equivalent
to one day's accommodation.
There are fire alarms situated around the entire villa. Any tampering
of these alarms will result in a deduction of £30 sterling or $60 USD
from your security bond.
All local telephone calls are free, all other outgoing calls will require
an International calling card which can be obtained locally.
Wireless internet access is provided free of charge.
All bed linen and towels excluding beach towels are provided for your
needs.
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Payment
details
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A non-refundable deposit of £100 sterling or $200 USD per week
is due within 7 days of your initial reservation, to be sent with the
completed Booking Form.
On receipt of your deposit we will bank your cheque and wait for clearance,
following which we will send out a receipt and confirmation of booking.
Payment of the balance is due in full twelve weeks prior to your
arrival date. After Bank clearance of your parties' final payment, a
Welcome Pack will be forwarded to you.
A refundable security deposit of £200 sterling or $400 USD must
be paid before your arrival date.
All cheques to be made payable to "NJJ and Mrs SM Wood".
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Security
/ Breakages Bond
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The villa front door key must be left in its security box each time
you leave the property. The loss of the door key will result in a charge
of £150 sterling or $300 USD from your security deposit.
You will be provided with one key for the villa. In the situation that
you lock yourself out, you are to phone the management company immediately
and they will allow you re-entry into the house. Unfortunately you will
incur a small charge (payable at that time) for their service depending
on the call out time ($25 in office hours, $100 out of office hours).
You are held responsible for any damage or breakages that may be caused
to the property, its contents and also for any items in the inventory
during your stay. All damage and faults caused or found at the home
must be reported to the management company at the earliest opportunity.
A refundable security deposit of £200 sterling or $400 USD must
be paid at the same time as the deposit.
This security deposit of £200 pounds or $400 USD will be returned to
you, within 30 days of your departure, providing the local management
have reported no breakages and you have returned the key as requested.
We check the inventory prior to your arrival and after your departure
and will advise of any faults. These may include additional cleaning
costs for spills, stains etc.
We reserve the right to retain the security deposit (either in part
or full) to cover breakages, damage, non-return of the key or other
circumstances as a direct result of smoking in the property. Receipts
for repairs/replacements will be provided in the unlikely event that
such retention of the security deposit is required.
We reserve the right to pursue a quest for recompense for any and all
damages caused which may exceed the value of the security deposit within
14 days of being served notice of this.
Florida has a sub-tropical climate and care must be taken with food
that is left uncovered. Spoiling and contaminating food left uncovered
can attract insects very quickly. Any added costs for pest control services
incurred from lack of care in this may be passed to you.
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Safety
and Security
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Due to State Fire Regulations under no circumstances may more than the
maximum number of persons identified on the Booking Form occupy the
property.
Any guests
wishing to use a barbeque must do so outside the pool
caging as it is against Florida Law to light and use one on the inside.
Children must be supervised at ALL TIMES whilst in the pool area.
Glass is NOT permitted in the pool area. Plastic glasses are provided.
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Liability
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The owners and their agents do not accept liability whatsoever for death,
personal injury, accidents, loss or damage to persons or personal effects
however caused as a result of use of the pool, spa and villa.
It is your responsibility to ensure that children are always supervised
properly in and around the pool and inside the villa.
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Swimming
Pool
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It is your responsibility to ensure children are always supervised properly
in and around the pool. It is recommended that when children are staying
the security fence around the pool is left in place.
If pool
heating is required there is an additional charge. The owners cannot guarantee
the temperature of the pool and the spa as this will vary according to
climatic conditions at the time.
Guests are not permitted to touch the pool heater controls.
The owner or management will not be held responsible for any electrical
or mechanical failure of pool heating equipment other than a whole or
partial refund of any extra fee that has been charged to heat the pool.
No compensation for loss of pool heating will be paid.
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Complaints
or Dissatisfaction
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In the unlikely event of a complaint during your stay please contact
the Management Company immediately.
If the matter cannot be resolved, you should contact the owner, in writing,
within 14 days of the end of the rental period.
If the problem has not been reported, as requested to the Management
Company, the owner cannot accept any responsibility.
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Cancellation
by Guests
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In the event of your party needing to cancel, the following conditions
will apply.
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Cancellation
Notice
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Cancellation
Cost
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| 8
to 5 weeks prior to arrival date |
50%
of the total charge |
| less
than 5 weeks prior to arrival date |
100%
of the total charge |
Failure to pay the final balance by the due date (12 weeks prior to
arrival) may result in loss of the booking and deposit. If we do not
receive the payment we will endeavour to contact the guest but if we
receive no payment or communication, then unfortunately we reserve the
right to cancel the booking and retain the deposit.
If you do have a problem, PLEASE contact us as soon as possible to discuss
the matter.
We recommend that all guests take out holiday, injury, medical and cancellation
insurance cover at the time of booking.
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Cancellation
by the Villa Owner or the Management Company
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In the unlikely event that personal circumstances necessitate cancellation
of the booking we will refund any monies paid by the party (without
interest, compensation or consequential loss of any kind). However our
management company will always help us by seeking to relocate your booking
to a villa of a similar or superior standard.
Force Majeure: The owners or their agents cannot accept responsibility,
be responsible or be liable in respect of damage or changes caused by
Force Majeure, e.g. strikes, floods, closure of airports, weather conditions
or other events beyond our control.
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Disclaimer
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LIABILITY - The property is privately owned and neither the owners nor
the management personnel accept any responsibility whatsoever for personal
injury, accidents or loss or damage to personal effects, however caused.
The owners and their agents reserve the right of entry at any time (includes
such workers as pool maintenance, gardeners etc.).
Whilst all information supplied in the brochures and the website is
deemed to be correct to the best of our knowledge, it is understood
that the information supplied is for guidance purposes only and does
not form any part of the contract.
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Law
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This contract
is subject to and shall be constructed in accordance with the laws of
England and the parties hereby submit to the exclusive jurisdiction of
the English courts.
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